Hobart Maxi Taxi drivers and management take customer service very seriously and welcome any feedback, positive or negative. Our goal is to provide the best service across the industry and specifically focus our energy on the following areas:
- Efficiency & punctuality • Safety for both passengers & drivers • Comfort & courtesy
- Appearance & cleanliness • Extra effort to ensure a pleasant trip
Passenger Safety – In addition to intensive driver training regarding safety issues, each Hobart Maxi Taxi is installed with a sophisticated tracking system which allows the dispatch team to specifically locate any vehicle at any time. They are also fitted with a camera which records constantly throughout the journey and is legally required in all taxi vehicles in Australia. Finally each vehicle contains a ‘Panic Button’ in the unlikely event of an emergency or a breach of safety.
EFTPOS – All our Maxi’s are fitted with Eftpos services. This is a convenient and safe cash alternative.
GPS System – Each Maxi Taxi is fitted with the latest technology and are supplied with a GPS system which enables accurate information to guide the driver to a destination in a timely manner.